- Recommended
- Service time
- Handling of personal or business calls
- Send written extracts about calls
- Telephone notification in urgent cases
- Number of handled calls per month
- Extra call handling fee exceeding basic package
- Content of service
- Form of message delivery
- Data entry
Telesecretary and answering service
24,800 HUF + VAT per month
- For private entrepreneurs, micro enterprises, receiving personal business calls.
- Office hours from Monday through Friday, 8 a.m. to 8 p.m.
- ✓
- ✓
- ✓
- 20 calls per month
- 472 HUF per call
- Record message, send email or fax and even answer for email enquiries
- Record message, send email or fax, answer questions, enquiries, record orders, register bug reports
- to the system of Interswitch
Contact centre and inbound marketing
32,570 HUF + VAT per month
- For small and medium enterprises, substituting the call
centre. - Office hours from Monday through Friday, 8 a.m. to 8 p.m.
- ✓
- ✓
- ✓
- 20 calls per month
- 472 HUF per call
- Record message, send email or fax and even answer for email enquiries
- Record message, send email or fax, answer questions, enquiries, record orders, register bug reports
- to the system of Interswitch or optionally in customert’s CRM system
Optional service fees:
Email processing
One received and processed email equals one message too. It is also processing to deicide about an email, as reading it, understanding it and categorize it.
Using customer’s interface
Above the monthly fee one completed quiery to answer the caller, or record any data to the customer’s interface equals one message too.
Fax service
We receive faxes for you and pass them on to you. One received and delivered fax is equivalent to one message. If we are able to give your phone number to the sender we ask them to pass it on. In this case, no message is recorded.
Postal address
This service is for customers who would like a postal address in Budapest. Your business can use Interswitch’s postal address as its own address. The monthly fee does not include resending costs.
Voice response
This is convenient for subscribers that would like to have information that hardly changes read in to callers prior to the live conversation. During the course of this, information may be provided on opening hours, the documents required for administration or on avoidable administration of unnecessary calls that can only be made in writing or in person.
Audio recording
We automatically send an audio file of the calls received and managed in an email. The audio files are sent as attachments, which we send a few minutes after the call ends.